Refund policy

15-day returns

You may request a return within 15 days after receiving your order. To start a return, email jesses0726@gmail.com with your order number and the items you wish to return. Our customer service team will provide the return address and instructions. Please contact us before sending anything back.

Return shipping

For change-of-mind returns and other returns not caused by a product quality issue, the customer is responsible for return shipping costs. Free outbound shipping does not include free return shipping.

Damaged, faulty or incorrect items

If your item arrives damaged, faulty or incorrect, contact us at jesses0726@gmail.com with your order number and, where possible, photos of the item and packaging. We will review the issue and arrange the appropriate remedy. This does not limit your statutory rights.

Refunds

After receiving and inspecting the returned item, we will notify you about the refund. Approved refunds are issued to the original payment method. Your payment provider may need additional time to post the refund. Any mandatory refund deadlines under applicable law take priority.

Your consumer rights

This policy does not exclude or limit any mandatory cancellation, return, refund or warranty rights under applicable consumer law. If local law gives you greater protection, those rights apply.

Contact: jesses0726@gmail.com